We pack and ship from Vancouver, BC within 2 business days of receiving your order. Under normal circumstances, you will receive your order in 2 to 14 business days depending on the distance from Vancouver. If you live in Metro Vancouver you may receive your parcel by the next day. If, however, you live in Newfoundland, it may take as long as 14 business days to reach you.* Shipping rates are based on the amount of purchase. Due to the huge increase in online shopping this season all shipping services are experiencing delays and you must expect your package to take longer than usual.
We have a 3 tier shipping rate setup.
1. Any purchase originating in Canada, up to $26.00 (before tax), will be charged $4.99 flat rate shipping regardless of the destination within Canada.
2. For purchases over $26 but less than $100 (before tax) the shipping charge is $8-$10 (depending on distance from BC) via Expedited Canada Post.
3. Orders over $100 receive FREE SHIPPING!
If you need your order faster, please call our offices or send us an email and we will assist you with Expresspost or courier shipping.
*Here's a link to Canada Post's transit time calculator. Just put in our postal code in #1: V5T4R6 and your own in space #2. (Add one additional day during holiday times.)
Customs and Duties
Outside the USA and Canada your order may be subject to duties and taxes charged by the destination country. Polar Feet is not responsible for the collection or payment of destination duties or taxes. Any additional duties or taxes will be the responsibility of the receiver. Charges will vary from country to country. For more information on your country’s customs policy, please contact your local customs office.