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Shipping

 

We pack and ship from Vancouver, BC within 2 business days of receiving your order.  Under normal circumstances, you will receive your order in 2 to 14 business days depending on the distance from Vancouver. If you live in Metro Vancouver you may receive your parcel by the next day. If, however, you live in Newfoundland, it may take as long as 14 business days to reach you.*  However, due to the increase in online shopping Canada Post is still experiencing delays and you must expect your package to take longer than usual. 

Shipping rates are based on the amount of purchase.


For purchases less than $100 (before tax) the shipping charge is $8-$10 (depending on distance from BC) via Expedited Canada Post. (Or our choice of courier service if better rates are possible.)

Orders over $100 receive FREE SHIPPING!

If you need your order faster, please call our office or send us an email and we will assist you with Expresspost or courier shipping.  

Customs and Duties

Outside the USA and Canada your order may be subject to duties and taxes charged by the destination country. Polar Feet is not responsible for the collection or payment of destination duties or taxes. Any additional duties or taxes will be the responsibility of the receiver. Charges will vary from country to country. For more information on your country’s customs policy, please contact your local customs office.

*Here's a link to Canada Post's transit time calculator. Just put in our postal code in #1: V5T4R6 and your own in space #2. https://www.canadapost.ca/business/tools/ds/default.aspx?LOCALE=en

contact us at customerservice@polarfeet.com Print This Page